We collect information you provide directly to us, information generated as you use our services, and — in limited cases — information from third parties.
| Category | Examples | How Collected |
|---|---|---|
| Identity & Contact | Name, email address, phone number | Account registration, order checkout |
| Account Credentials | Username, hashed password | Account creation |
| Transaction Data | Order details, items purchased, prices, order history | Placing an order |
| Payment Information | Card type, last 4 digits (full card data is processed by Stripe — we never store it) | Checkout payment |
| Shipping & Address | Delivery address, billing address | Order fulfillment |
| Loyalty & Rewards | Points balance, reward history, membership tier | Program participation |
| Usage & Device Data | IP address, browser type, pages visited, session duration | Automatically via session cookies |
| Communications | Messages you send us via contact forms or email | Customer support interactions |
| Affiliate / Partner Data | Platform, referral link usage, payout details | Affiliate program enrollment |
We use the information we collect for the following purposes:
We will not use your personal information for purposes materially different from those described here without providing you prior notice and, where required, obtaining your consent.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share your information in the following limited circumstances:
We use cookies and similar technologies to operate our website, maintain your session (keeping you logged in), remember your preferences, and understand how visitors interact with our site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Maintain your login session, shopping cart, and security tokens | Session / 7 days |
| Functional | Remember your preferences (age verification, display settings) | Up to 1 year |
| Analytics | Understand usage patterns and improve site performance (aggregated, not sold) | Up to 2 years |
You can control cookies through your browser settings. Disabling essential cookies will prevent certain site features (such as staying logged in) from working correctly.
We retain your personal information for as long as your account is active or as needed to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements.
When data is no longer required, it is securely deleted or anonymized.
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you as required by applicable law.
Depending on your state of residence, you may have specific rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). Residents of other states with applicable privacy laws may have similar rights.
You can request what personal information we have collected about you, the purposes for which it is used, and with whom it has been shared.
You can request that we delete the personal information we hold about you, subject to certain legal exceptions.
You can request that we correct inaccurate personal information we maintain about you.
You can opt out of the sale or sharing of your personal information. We do not sell your data, but you may exercise this right at any time.
You can request a copy of your personal information in a portable, machine-readable format where technically feasible.
We will not discriminate against you for exercising any of your privacy rights. You will receive the same quality of service regardless.
To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within 45 days. We may need to verify your identity before processing your request.
Authorized agents: You may designate an authorized agent to make a request on your behalf. We will require written proof of authorization before processing such requests.
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age.
If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will promptly delete that information.
Our website may contain links to third-party websites, social media platforms, or services that are not operated by The LJ Collection. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for their content or privacy practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website.
Your continued use of our services after any changes become effective constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We take all privacy inquiries seriously and will respond within a reasonable timeframe — and within any legally required period for formal data subject requests.